Countries to: – EU, United States, United Kingdom, Brazil*, Ecuador, Georgia, Greenland, India*, Israel, Japan, Mexico*, Paraguay, Russia, Saudi Arabia, Singapore, South Africa*, South Korea, Taiwan, Thailand, Turkye, United Arab Emerates*, Uruguay (* = limited areas)
Courier – The shipping is being done by German Post (www.deutschepost.de)
Customs duty and local/state taxes – All costs form customs and/or local/state taxes are at the expense of the customer. We prepare packages in a way to avoid custom duties within the limits per country. If applicable taxes/duties can be around 10 %.
Dangerous goods: Flamable liquids like alcohol or parfum are not sold or shipped.
Delivery sort – Only standard delivery is offered. “Expedited”, “Express” or “Economy” are not offered.
Package – all orders will be shipped in packages up to 2 KG with sizes between 10 – 20 cm
Rates – Shipping rates are based on full tracking and standard home delivery.
The flat rate shipping is EU $ 8,00 and worldwide $ 11,00.
Receipt – The tracking confirmation of delivery from German Post is leading for the receipt of an order. A customer can not refere to a receipt with signature in handwriting. A refusal to accept the delivery will be registered as a receipt without any return of the order amount.
Time – The shipping time is between 14 – 28 days depending on the location of the customer. USA-shipping is done per seafreight and takes 60 days.
Tracking – There is full tracking and a track & trace number will be provided. The customer will receive updates from German Post regarding the transit information upon delivery.
Tracking system – https://www.aftership.com/couriers/deutsch-post
VAT – EU is 21 %, non-EU is 0 %