Shipping

Countries to: – United States, United Kingdom, Brazil*, Ecuador, Georgia, Greenland, India*, Israel, Japan, Mexico*, Paraguay, Russia, Saudi Arabia, Singapore, South Africa*, South Korea, Taiwan, Thailand, Turkye, United Arab Emerates*, Uruguay (* = limited areas)

Courier – The shipping is being done by German Post (www.deutschepost.de)

Customs duty and local/state taxes – All costs form customs and/or local/state taxes are at the expense of the customer. We prepare packages in a way to avoid custom duties within the limits per country. If applicable taxes/duties can be around 10 %.

Dangerous goods: Flamable liquids like alcohol or parfum are not sold or shipped.

Delivery sort – Only standard delivery is offered. “Expedited”, “Express” or “Economy” are not offered.

Package – all orders will be shipped in packages up to 2 KG with sizes between 10 – 20 cm

Rates – Shipping rates are based on full tracking and standard home delivery.

The flat rate shipping is $ 11,00 worldwide except for the USA.

From 1 July 2020, USPS has set its own rates for last mile delivery, from the moment the delievery enters the USA. This applies to all shipping couriers that offer shipping to the US market.

Receipt – The tracking confirmation of delivery from German Post is leading for the receipt of an order. A customer can not refere to a receipt with signature in handwriting. A refusal to accept the delivery will be registered as a receipt without any return of the order amount.

Time – The shipping time is between 14 – 28 days depending on the location of the customer.

Tracking – There is full tracking and a track & trace number will be provided. The customer will receive updates from German Post regarding the transit information upon delivery.

Tracking system – https://www.aftership.com/couriers/deutsch-post