Shipping

Countries to: – United States, United Kingdom, Aruba, Bahrein, Brazil*, Bonaire, Canada, Chile, China, Curacao, Ecuador, France, French Guyana, Georgia, Germany, Hong Kong, India*, Italy, Israel, Japan, Kuwait, Mexico*, Montserrat, Oman, Macao, Panama, Paraguay, Peru, Puerto Rico, Qatar, Russia, Saba, Saudi Arabia, Singapore, South Africa*, South Korea, Spain, St Maarten, St Eustatius, Suriname, Taiwan, Thailand, Turkye, United Arab Emerates*, Uruguay (* = limited areas) (we keep adding countries).

Courier – The shipping is being done by German Post (www.deutschepost.de) using airfreight, departure from Frankfurt am Main.

Customs duty and local/state taxes – All costs form customs and/or local/state taxes are at the expense of the customer. We prepare packages in a way to avoid custom duties within the limits per country. If applicable taxes/duties can be around 10 %.

Dangerous goods: Flamable liquids like alcohol (after shave) or parfum are not sold or shipped.

Delivery sort – Only standard delivery is offered. “Expedited”, “Express” or “Economy” are not offered.

Package – all orders will be shipped in packages up to 2 KG with sizes between 10 – 20 cm

Rates – Shipping rates are based on full tracking and standard home delivery.

The rate shipping is based on an order amount and weight per KG.

Receipt – The tracking confirmation of delivery from German Post is leading for the receipt of an order. A customer can not refere to a receipt with signature in handwriting. A refusal to accept the delivery will be registered as a receipt without any return of the order amount.

Time – The shipping time is between 14 – 28 days depending on the location of the customer.

Tracking – There is full tracking and a track & trace number will be provided. The customer will receive updates from German Post regarding the transit information upon delivery.

Tracking system – https://www.aftership.com/couriers/deutsch-post

VAT – EU is 21 %, non-EU is 0 %